Privacy Policy

Last Updated: 2024-12-29

Mundo Tree (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you through our dynamic tree-creation platform, mobile/desktop apps, and any websites or services (collectively, the “Service”) we provide.

By using the Service, you agree to the collection and use of information in accordance with this Policy. For additional information on your rights and obligations, please also see our Terms of Service.

1. Information We Collect

A. Information You Provide

  1. Account Registration: Name, email address, password, and optional profile photo.
  2. Content: Any text, images, or other data you upload or submit to the Service (e.g., family tree data, personal tree notes).
  3. Payment Information: If you choose to subscribe to paid features, we (or our payment processors) collect billing details.
  4. Communications: If you contact us via email or support channels, we may collect and store those communications.

B. Information Collected Automatically

We (or our third-party providers) automatically collect certain technical information when you use our Service, such as your IP address, browser type, device identifiers, pages viewed, and usage patterns. We may use cookies or similar technologies to collect this data. See our Cookie Notice for details.

C. Information from Other Sources

We may receive information about you from third-party services, such as if you sign in using a social network or if data enrichment services provide public business contact information.

2. How We Use Your Information

  • To Provide and Improve the Service: Create and manage your account, display your dynamic trees, process subscriptions, develop new features, and personalize your experience.
  • Security and Fraud Prevention: Detect, prevent, or address illegal activities and maintain the integrity of the Service.
  • Communications: Send you updates, marketing materials (where permitted), newsletters, or important notifications. You can opt out of marketing emails at any time.
  • Analytics: Evaluate usage trends to enhance user experience and refine our offerings.

3. Sharing of Your Information

We may share your information with:

  1. Service Providers: Vendors or contractors that help with payment processing, customer support, data analytics, etc.
  2. Organization Accounts: If you join an organizational or team workspace, your content and profile information may be shared with that organization’s administrators and other authorized users.
  3. Legal Compliance: If required by law or to respond to lawful requests (e.g., court orders), or to protect rights, property, or safety.
  4. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal data to third parties.

4. Cookies and Tracking Technologies

We use cookies and related technologies to automatically collect information about your device and how you interact with the Service. Please see our Cookie Notice for more details about how we use cookies and how you can control them.

5. Your Choices

  • Update Account Information: You can update your profile or account settings at any time within the Service.
  • Opt-Out of Emails: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any such email.
  • Cookie Preferences: Adjust your browser settings or use our Cookie management tool to control the use of cookies.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may also retain certain information as necessary to comply with legal obligations or resolve disputes.

7. Security

We employ industry-standard security measures to protect your information. However, no security is perfect. We cannot guarantee absolute security. You are responsible for maintaining the secrecy of your account credentials.

8. Children’s Privacy

The Service is not directed to individuals under 13 years old. If you become aware that a child under 13 has provided us with personal data without parental consent, please contact us at support@mundotree.com.

9. International Data Transfers

If you use the Service from outside the United States, your information may be transferred to and processed in the U.S. or other jurisdictions. We take steps to protect your data consistent with applicable law.

10. Your Rights

Depending on your jurisdiction (e.g., certain U.S. states, EU/EEA), you may have rights to access, correct, or delete your data, or to object to or restrict processing. To exercise these rights, email us at support@mundotree.com. We will respond consistent with applicable law.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify you. Your continued use of the Service after an update indicates your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Mundo Tree
Email: support@mundotree.com